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Guest Relations at Disney Springs Guide

Anyone who has been to Disney World can attest that Disney is known for their amazing customer service.

From the moment you enter the park, you are greeted by cheerful cast members who are more than happy to help you with anything you need.

Whether you’re looking for directions or just want to know where to find the best churros, they will always be happy to help.

And if you happen to lose your child, don’t worry – Disney has a whole team of “lost parents” who are specially trained to help reunite families.

In short, there’s a reason why Disney is often referred to as the “happiest place on Earth.” It’s because they go above and beyond to make sure that their guests are always happy and taken care of.

Disney Springs is a shopping and entertainment district in the Walt Disney World Resort.

If you’re planning a visit, you’ll want to be sure to check out all the amazing offerings at this one-of-a-kind destination. And if you’re lucky enough to have a family member or friend working there, they can help make your experience even more magical!

Here are just a few of the ways that Guest Relations at Disney Springs can help enhance your trip. 

Guest Relations is the place to go if you’re looking for help with dining reservations, Genie+ selections, or other aspects of your vacation.

They can also provide information on special events and programs happening at Disney Springs during your stay.

Plus, they offer maps and brochures outlining all the wonderful shops and restaurants here.

So whether you’re visiting for a day or staying for a week, be sure to stop by Guest Relations and take advantage of all they have to offer!

Guest relations at disney springs

Disney Springs Guest Relations Hours

10 AM–11  PM

What You Can Do at Guest Relations at Disney Springs

Book Special Park Tour Reservations

Are you interested in the Keys to the Kingdom Tour at Magic Kingdom or The Seeds Tour at EPCOT? If so, you can set up any tours with Guest Relations at Disney Springs.

Report Special Accommodation Needs

Disney cast members are eager to go above and beyond to ensure your vacation is a success. This might include anything from taking care of any special requirements or needs of guests to providing mobility assistance. Cast members at guest services may assist with several issues, including mobility assistance and specific hotel room accommodation necessities!

Guest relations at disney springs

Make Dining Reservations

If you’re looking for a specific type of cuisine or want to try a character dining experience, guest relations can help set that up for you. They’ll even give you information on the best restaurants in the area and what each has to offer.

Get Help with Ticketing Issues

Did your MagicBand not work when you tried to enter the park? No problem! The guest relations team can help you sort out any ticketing issues you may have.

Learn About Upcoming Events

If you want to know what’s happening during your stay, guest relation is a great place to start. They can tell you about any special events or programs happening at Disney.

Add Park Hopper or Water Park Tickets

If you want to add a Park Hopper or Water Park ticket to your existing ticket, guest relations can help with that too!

Get a Lost Item Back

Did you lose something while you were at Disney Springs? guest relations may be able to help you find it! They’ll check lost and found to see if your item has been turned in.

Get a Refund or Replacement for a Defective Item

If you bought something at Disney Springs and it’s not working properly, guest relations can help you get a refund or replacement.

Get Help with the My Disney Experience App

If you’re having trouble using the My Disney Experience app, guest relations can help! They can troubleshoot any issues you’re having and even show you how to use certain features.

Currency Exchange and Translation Services

If you need to exchange currency or have something translated, guest relations can help with that too. They offer currency exchange and translation services to make your trip even easier.

So there you have it – a few of the many services that guest relations can provide at Disney Springs. Next time you’re planning a trip, be sure to take advantage of all they have to offer!

Where is Guest Relations at Disney Springs

While at Disney Springs, you can find Guest Relations in Town Center near D-Luxe Burger

Check out the Disney Springs Map.

How Late is Guest Relations Open at Disney Springs

Guest relations is open until 11:30 pm on the weekends and 11 pm every other day.

How do I contact Disney Guest Relations?

You can reach guest relations by calling 407-939-5277 or visiting them at Disney Springs.

Follow guest relations on Twitter for updates.

Guest relations at disney springs

Do Disney hotels have Guest Relations?

Yes, guest relations is available at all Disney hotels. You can find them in the lobby of your hotel or by calling the front desk.

Disney Springs is a great place to visit for a day of family fun. There are plenty of things to do and see, and the cast members working there are always willing to help make your experience enjoyable.

Some tips for having the best possible time at Disney Springs include respecting other guests, following all safety instructions, and taking advantage of the free amenities available.

Cast members at Disney Springs are passionate about providing excellent customer service, so be sure to say hello and ask them for help if you need it. Have a wonderful time!

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